These terms are designed for business use. A signed order form, statement of work, data processing addendum, or negotiated agreement may add to or override these terms.
1. Agreement and authority
By accessing the service or accepting an order, you agree to these Terms on behalf of the identified business customer. You represent that you are authorized to bind that customer. The service is not offered for personal, household, or consumer use.
2. Service and accounts
Atomation provides point-in-time Okta posture assessments, evidence, findings, reports, and related professional services described in the applicable order or statement of work. You must provide accurate account information, protect credentials, use appropriate role assignments, and promptly report suspected unauthorized access. You are responsible for activity under your authorized accounts.
3. Customer responsibilities
- Obtain authority to connect each Okta organization and process the submitted data.
- Configure and maintain your Okta tenant, identity provider, users, groups, assignments, and customer-owned Okta API Services app.
- Review findings before acting. Atomation output supports professional judgment and is not a guarantee of security, compliance, licensing savings, or audit results.
- Remove the Atomation connector application in Okta when you no longer want it; local workspace deletion does not mutate that customer-owned application.
4. Acceptable use
You may not use the service to violate law or another person's rights; access an organization without authorization; probe, disrupt, overload, or bypass service security; upload malware; disclose another tenant's information; resell access except under an approved partner agreement; reverse engineer protected service components except where law forbids restriction; or use output to build a competing rules or assessment product.
5. Customer data and privacy
You retain ownership of customer data. You grant Atomation the limited right to process it only to provide, secure, support, and improve the service as described in the Privacy Notice and applicable agreement. Atomation will not retain or use customer content for model or product training without explicit written opt-in. Sanitized, de-identified schema observations may be used only under the controls stated in the Privacy Notice.
6. Fees, orders, and changes
Fees, taxes, payment timing, included organizations, deliverables, support, and professional services are defined in the applicable order or statement of work. Changes to scope require written agreement. Unless an order says otherwise, fees already earned for completed work are non-refundable.
7. Suspension and termination
Atomation may suspend access to address nonpayment, unauthorized use, security risk, legal requirements, or material breach. Suspension blocks login and collection while preserving the workspace for possible reactivation. On cancellation, the workspace follows the Data Retention and Deletion Policy, normally including a 30-day suspended offboarding period followed by permanent purge. Either party may terminate as stated in the applicable order.
8. Intellectual property and feedback
Atomation and its licensors retain all rights in the service, software, rules, templates, designs, and documentation. Subject to payment and these Terms, Atomation grants the customer a limited, nonexclusive right to use delivered reports and exports internally. Feedback may be used without restriction, but it will not grant Atomation rights to customer content.
9. Third-party services
Okta and other third-party services are governed by their own terms and may change independently. Atomation is not responsible for their availability, security, or product decisions. References to third-party standards or products do not imply endorsement or certification.
10. Confidentiality
Each party will protect the other's nonpublic business, security, and technical information using reasonable care and use it only for the relationship. Confidentiality does not apply to information lawfully known without restriction, independently developed, publicly available without breach, or lawfully received from another source. Required legal disclosure is permitted after notice when legally allowed.
11. Disclaimers
Except for express written commitments, the service and website are provided "as is" and "as available." To the maximum extent permitted by law, Atomation disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. Atomation does not warrant uninterrupted operation or that every Okta risk, control, entitlement, or configuration will be detected.
12. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or lost profits, revenue, goodwill, or data. Atomation's aggregate liability arising from the service will not exceed the fees paid or payable to Atomation for the affected service during the 12 months before the event giving rise to liability. These limits do not apply where applicable law prohibits them.
13. Governing law
These Terms are governed by Florida law, without regard to conflict-of-law rules. State and federal courts located in Hillsborough County, Florida have exclusive jurisdiction, unless an applicable signed agreement states otherwise.
14. General
Neither party may assign these Terms without the other's consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets. Neither party is liable for delay caused by events beyond reasonable control. If a provision is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. The applicable signed order, statement of work, DPA, and these Terms form the agreement in that order of precedence unless they say otherwise.
15. Contact
Questions about these Terms may be sent to Atomation LLC at [email protected].